Reviews for SUNNINGDALE DENTAL PRACTICE, SUNNINGDALE
5/5 from Squibbsue
2 years ago
2 years ago
I went for my check up appointment with Dr Sunil on Fri 19/07/24. I was seen on time:) Dr Sunil was very professional and advised me what treatment I would need which will be a benefit for me for future. My thanks to Dr Sunil. Also, reception were very friendly and helpful. Thank you. Regards Sue
5/5 from Malvern
2 years ago
2 years ago
I had a root canal with one of their female dentists, Leena Mistry, who was amazing in her care. She took time to explain the whole process in detail, ensuring I understood what was happening, checked on me in terms of comfort and minimising pain, and went out of her way to do a procedure in one go that usually takes 3 days to complete so it was completed before her final day the next day.
4/5 from Andrew
2 years ago
2 years ago
The dentist and her assistant was a great help to me in a lot of pain with tooth. Had an extension.
Still some pain but not as bad still a little numb 5hours later
5/5 from Ian
2 years ago
2 years ago
On time, pleasant welcome from Catherine Sharpling. Without pain, positive comments and excellent dental procedures. Highly recommended
5/5 from Kat
2 years ago
2 years ago
All the staff at Sunningdale Dental Practice are professional and quick to keep all patients at ease. Even though I had a root canal, it was still a pleasant experience and I would highly recommend.
1/5 from Faye
2 years ago
2 years ago
Sadly once a dental practice I regarded as good, over a period of time, my trust in this practice has gone.
The staff turnover is huge which makes me question this practice.
Both my husband and I (seeing different practitioners) have had appointments cancelled on the day recently both with the excuse that the dentist is leaving and not starting more work. Unfortunately both of these cancellations have occurred with very little notice- cancelling on the day of appointment, when we have already made working arrangements and childcare plans. This is particularly annoying when you run a business and have 3 children because the loss of income potential and cost of childcare is significant.
Rebooking is offered for months later. Unsurprisingly we did not have this level of poor service when we were paying the private practice pricing however since we are now nhs, the service is simply not good enough.
Initially my dentist was Dr Panesar, I will say he is a very good dentist with a very good manner for nervous patients. If money was no object- this should be your dentist. Unfortunately since registering as an nhs patient, the service has not been anything alike.
One thing I must include in my review is that I find the practice quite dishonest. I will share just some examples:
•I began a root canal treatment which failed, this was explained as a possible given the situation with my tooth. However, I was left “paying for the dentists time”, a full refund was not given, only partial. I then had to pay their private dental surgeon a large fee to extract the tooth.
•I was told the only way to register my sons was as private patients and we could join the waiting list. After covering the costs of 2 rounds of check ups, I saw a Facebook post offering free kids appointments, when challenging this, I was told they could now be allowed nhs but needed more appointments.
•My sons were both quoted for private dental work for white fillings which was very expensive, I was told this is for white fillings. I decided they should have the nhs option due to costings. Ironically the nhs option was the white fillings anyway (for free) because that’s what the nhs guideline is!!! So the practice would have quite happily taken my money, for a service that is actually available free on the nhs.
•Unfortunately similar happened to my teeth, two dentists quoted for white fillings a huge sum of money. Told this is for private work and the nhs was amalgam/silver. I opted for silver as a more financially viable option- I have maternity exemption and honestly view putting white fillings in No8 teeth a waste of money. I was told the dentist doesn’t do the nhs option, you see a dental technician. The dental technician had to give free white fillings anyway as I am breastfeeding and again, this is an nhs guideline. So 2 dentists were happy to be very pushy towards private dental work for white fillings with dentistry plans of thousands of pounds, when these were available free of charge under the nhs guidelines. This makes me very unhappy and feel that we are being taken advantage of.
Lastly, the equipment in the dental practice is in disrepair- on Friday, the dental technician was using a gun to dispense filling material which was broken and causing a problem. Today, upon returning to have the filling adjusted, the drill had some issue which left me soaked in water, in my eyes, in my hair, over my clothes. I was quite literally drenched.
Unfortunately the dentist Chanvir that I was using is leaving and my appointment yesterday for the next step of my treatment was cancelled on the day. I was booked with Chanvir to adjust the filling today that the dental technician did. You could tell he was not happy at the practice, very down trodden and not his usual professional level of service unfortunately.
I am now half way through a dental plan, with no dentist, no appointment available for weeks and quite honestly I don’t want to return to this practice.
5/5 from vytautas
2 years ago
2 years ago
This is the place where the quality, manners and approach is to the highest standards.
The staff is always helpful, very quickly you forget that you’re visiting dental practice.
Highly recommended.
5/5 from J
2 years ago
2 years ago
Very pleased with the results of my hygienist appointment. The only niggle is that once again the price has gone up. As this is probably something that is out of the hygienist's remit, I give 5 stars.
5/5 from Daniel
2 years ago
2 years ago
Absolutely lovely place, all the staff are always smiling and make you feel right at home.
Farah is my dentist and she's an absolute delight herself, very kind and informative, I have an absolute fear for dentists but Farah has now with two separate appointments, (tooth extraction and multiple fillings) totally eased my mind and fear.
I'm so happy to have found this dentist practice and to have farah as my personal dentist.
Thanks to every single staff member for the wonderful experience.
5/5 from Michelle
2 years ago
2 years ago
My daughter had a small surgical procedure performed by Omesh with Bryony assisting. Omesh was friendly and reassuring from the beginning and helped to set my daughters mind at rest. A very positive experience from beginning to end.